SUSTAINABILITY

At PH Homes we are committed to minimising the impact our new homes will have on the environment.

At demolition phase we try to reclaim and recycle as much of the existing building as possible and where appropriate re-use reclaimed materials in the construction of our new homes. Where new materials are required every effort is made to source local products.

All our homes are designed and specified to exacting standards producing incredible levels of insulation and efficient heating systems and modern appliances which reduce the amount of energy required to heat, light and run your home.

Drainage and road systems are designed to effectively and efficiently dispose of surface and waste water on site if possible but if not in a manner which minimises/mitigates the impact our homes will have on existing water courses and waste water treatment infrastructure.

LEGAL

Terms and Conditions

This Site (“the Site”) is subject to the following terms and conditions (the “Terms”). By proceeding to view this Site or any part of it, you acknowledge that you have read, understood and accepted these Terms. No other terms shall apply.

These Terms may be varied by PH Property Holdings Limited (PHPH) from time to time and the revised Terms will be deemed to apply at the relevant time in respect of your registration and/or use of the Site.

If you breach any of these Terms, your permission to use the Site automatically terminates and you must immediately destroy any downloaded extracts from the Site.

Accuracy of Information on our Site

This Site comprises marketing material produced by PHPH in respect of properties built or in the process of being built by PHPH or a PHPH group company (“the Developments”).  The Site is intended to assist prospective clients of PHPH who may be interested in acquiring properties located within the Developments. These Terms relate to such marketing and other material and how it can be used and downloaded by the user only. The Site does not constitute an offer to enter into any form of negotiation or agreement in respect of any of the Developments or any part of the same nor does it constitute a representation that any specific property or Development will remain open for acquisition for any specific period of time.

Prospective clients are reminded that purchasing property is a major financial commitment. As a result they should take all reasonable steps to ensure that any property they are proposing to purchase is suitable for their requirements in all respects. PHPH and its group companies have taken reasonable steps to ensure that material contained within the Site is accurate but it should not be taken as a substitute for a client’s further enquiries including but not limited to visits to the Developments, discussions with our sales office, independent legal and financial advice.

Without prejudice to the generality of these terms, users of the Site are strictly prohibited from downloading or re-circulating material obtained from the Site for the purposes of promoting properties other than those put on sale by PHPH including properties previously sold by PHPH in the Developments which are offered for resale or lease by third parties.

Nothing in this clause is intended to exclude or limit liability for fraud or for fraudulent misrepresentation or any other liability which may not be legally excluded or limited.

PHPH believes all information on the Site is up to date at the time it is posted. PHPH reserves the right to add, alter or delete material from the Site at any time and may, at any time, revise these Terms without notifying you. You are bound by any such amendments and PHPH therefore advise that you periodically visit this page to review the current Terms.

Whilst PHPH uses reasonable efforts to include accurate information in the Site, it makes no warranties or representations as to the accuracy of any information given and all such warranties (whether implied or otherwise) are excluded to the extent permitted by law. PHPH excludes all liability for any errors or omissions in the content of the Site to the fullest extent permitted by law.

The particulars contained on the Site are for guidance purposes only. The accuracy of any particulars, description, dimensions, references to condition, necessary permissions for use and occupation and other details contained in the Site is not guaranteed and is for general guidance only and prospective purchasers or tenants must not rely on them as statements of fact or representations and must satisfy themselves as to their accuracy. Neither PHPH nor any of its employees or representatives has any authority to make or give any representation or warranty or enter into any contract whatever in relation to the property. The reference to any mechanical or electrical equipment or other facilities at the property will not constitute a representation (unless otherwise stated) as to its state or condition or that it is capable of fulfilling its intended function. Prospective tenants/purchasers should satisfy themselves as to the fitness of such equipment for their requirements.

PHPH advises that you take appropriate steps to verify any information upon which you wish to rely. To find out more about a development, please visit the site sales office during opening hours and speak to one of our sales staff.

Links to Third Party Websites

The Site may be hypertext linked to websites operated by third parties for reference and information purposes only. PHPH has not reviewed and cannot be responsible for the privacy policies and practices of other websites even if you access them using links from the Site and recommends that you check the terms and conditions and privacy policy of each website you visit and contact its owner or operator if you have any concerns or questions. Likewise, if you linked to the Site from a third party website, PHPH cannot be responsible for the privacy policies and practices of the owners or operators of that third party website and recommend that you check the policy of that third party website and contact its owner or operator if you have any concerns or questions. PHPH makes no warranties or representations in respect of any linked third parties’ websites. PHPH excludes all liability for loss or damage to the fullest extent permitted by law arising in respect of any content on such websites.

For the avoidance of doubt, the presence of a link to a third party website will not be deemed to be a recommendation of such websites or any advice or information on them by PHPH.

Our Liability

The Site and the information contained on it is provided on an “as-is” basis and PHPH shall not be liable to you in respect of the Site or the use, accessing, downloading or relying on any information contained or referred to on the Site.

PHPH excludes all liability to the fullest extent permitted by law whether in contract (including under any indemnity or warranty), in tort (including negligence), under statute or otherwise for (but not limited to) any loss of profit, loss of revenue, loss of anticipated savings, loss or corruption of data due to viruses or otherwise, loss of contract or opportunity, loss of goodwill or indirect or consequential loss of whatever nature including (without limit) any loss of a type described above which could be regarded as indirect or consequential and whether or not reasonably foreseeable by you, a third party or PHPH in connection with the Site.

Whilst PHPH makes reasonable attempts to exclude viruses and other harmful components from the Site, its content or server, it cannot guarantee such exclusion and makes no warranty in that respect to the extent permitted by law and excludes all liability for viruses which may be downloaded from the Site. PHPH recommends that you take all appropriate safeguards prior to downloading information from the Site.

PHPH excludes all implied warranties to the fullest extent permitted by English law.

For the avoidance of doubt, nothing in the Terms will exclude or limit the liability of PHPH in respect of death or personal injury due to the negligence or fraud of PHPH.

Intellectual Property and Copyright

You acknowledge and accept that all of the copyright, database rights and any other intellectual property rights which subsist in the design, layout, processes, functions, data and content of the Site are the property of PHPH, its information providers or licensors. The Site is owned and operated by PHPH. No part of the Site, its content or any of its underlying software and databases may be copied or reproduced, shared with third parties, reverse engineered, reverse assembled, or used to create any derivative work (whether in physical or electronic form) without the prior written consent of PHPH.

Use

You are permitted to download extracts from this Site on the basis that no material may be copied, modified, added to or distributed in any way. You may download one copy of the material on any single computer for your private use only, provided that you keep intact all copyright and other proprietary notices. You are not permitted to publish the contents of the Site including but not limited to publication on any other website or computer environment.

If you are dissatisfied with the Site or any content or material on it, your sole exclusive remedy is to discontinue use of the Site.

International Use

The Site complies with English law. If you are not based in the UK, then you are not authorised to use the Site and PHPH will not be responsible for any loss or liability arising as a result of any such unauthorised access.

Changes to the Site

The format and content of the Site may be changed at any time without notice. Its operation may be suspended or discontinued for support or maintenance work, in order to update its content or for any other reason. Access may be terminated either in relation to specific users or generally at any time and without notice.

Information Provided To Us

If any user of the Site, or any other person, that views a PHPH published document responds with any information or feedback such as questions, comments, suggestions, or the like, such information will be deemed to be non-confidential and PHPH is at liberty to use, reproduce, disclose and distribute that information to any other person.

Further, PHPH is at liberty to use or exploit any ideas, concepts, know-how or techniques contained in such information/feedback for any purpose whatsoever without charge including, but not limited to, developing, manufacturing and marketing products incorporating such information.

PH Property Holdings Limited
Registered Office:
Bollin House
Oakfield Road
Cheadle Royal Business Park
Cheadle
SK8 3GX

Company Registration Number 3160558

PRIVACY POLICY

Who are we?

PH Property Holdings Limited (PHPH) is the data controller. This means we decide how your personal data is processed and for what purpose.

Our contact details are: PH Property Holdings Limited, Bollin House, Oakfield Road, Cheadle Royal Business Park, Cheadle, SK8 3GX

Your Privacy and this Policy

PHPH take the privacy of your personal information very seriously and know that you will wish to understand how we will use your personal information.

This Privacy Policy:

• will inform you about what personal information we collect and why, how we use it, who we share it with, as well as giving you other important information;
• covers personal information collected via our website as well as information that you may provide when corresponding directly with us.

Which personal information do we collect?

Personal information that you provide voluntarily:

• Contact information, such as your name, postal address, telephone number, mobile phone number, and email address;
• Details of the type of property that you are interested in purchasing, such as number of bedrooms, location, price range, transport link requirements;
• Details of how interested you are in making a purchase and when you are looking to buy;
• Details of your current property status, including whether it has been sold or if it is up for sale and whether or not you are in a chain;
• Details of your financial circumstances, such as whether you are purchasing by way of a mortgage or other means and if you are planning to live in the property or purchasing it as an investment.
• Where you have provided your feedback we will record your opinions and the text that you have written;
• Your password for your access to the PH Portal, MyPH.
• Details of your marketing preferences and whether you are happy to receive marketing communications via Email, Telephone, Post or Text Message;

There are generally no adverse effects for you if you choose not to provide your personal information. You will still be able to use our website to view properties, download brochures or request copies of them in person when you are in one of our marketing suites. However, without some of this information, we may not be able to communicate with you and/or take certain actions that you request, for example because this personal information is required to respond to your enquiries.

Cookies and Personal Information that is collected automatically:

• A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website.
• When you visit our website, we may automatically collect standard internet and website log information and details of patterns about how website visitors behave. The information we collect includes information about your internet service provider, your operating system, browser type, domain name, the internet protocol (IP) address of your computer (or other electronic Internet-enabled device), your access times, the website that referred you to us, the web pages you request and the date and time of those requests. This may allow us to find out which parts of the website are popular or need changing. This is done in a way which does not identify any individual and we do not try to identify visitors to our website or to link this information with any personal information we collect.
• You can set your browser not to accept cookies and the website below tells you how to disable cookies from your browser. However, some of our website features may not function as a result.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: http://www.allaboutcookies.org/manage-cookies/

How do we collect your personal information?

Personal Information provided by you:
The main way that we collect your personal information from you when you provide it to us. This could be through our website or when speaking to one of our sales staff, either in person, via email or on the telephone.

Personal information provided by third parties:
Occasionally we may receive information about you from other sources (such as Estate Agents), which we may add to the information we already hold about you in order to help us provide our products and services to you.

We may receive your initial name and contact details from an introducer or other person(s) acting as agent on your behalf.

Additionally property sales portals (such as Rightmove and Zoopla) and social networks (such as Facebook and Instagram) may pass your information onto to us where you have given them permission to do this and registered your interest through an advertisement on one of their websites.

Why will we use your personal information?

Uses of your information:
The most common purposes for which we will use your information are:

General communication:

We will use your information to communicate with you and provide you with the details of properties that you have requested and to respond to any enquiries you may have.

Understanding your property search requirements:

• We will use the information that you provide to us to try to find the right property for you.
• We will use the details of when you are looking to buy to assess how interested we believe you are in making a purchase from PHPH.
• We will use the details you provide to us about your current property status and your funding arrangements to assess your ability to proceed with any purchase you may wish to make.
• We will use the details of the type of property that you are interested in purchasing; the above information and your direct marketing preferences to inform you about properties that we believe may be suitable to you.

Direct Marketing:

Where you have expressly given us consent, we may send you information about new property developments and or services which may be of interest to you. We will only do this where you have agreed to it and using your preferred methods of communication.

We will do our best only to send you information about news, offers and the latest properties that could be suitable for you. To help with this we will ask for information about you – the more we know about the type of property you are interested in, the easier it will be for us to find the right property for you.

You can unsubscribe/withdraw your consent and ask us to stop sending you marketing materials at any time by using the “unsubscribe” link at the bottom of marketing emails, by informing one of our sales consultants (with whom you have previously been dealing).

We keep a record of when we receive consent from individuals and regularly review consent to check updates to preferences. We act on withdrawals of consent as soon as we can.

Additionally and as required, we may use your information:

• To analyse and improve PHPH’s products and services
• For general business administration
• To comply with our legal, contractual and regulatory obligations
• To comply with court orders and to exercise or defend legal rights

What are the legal grounds for PHPH using your information?

• Depending on which of the above purposes for which your information is used, it will be processed on one or more of the following legal grounds:
• The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
• The processing is necessary to comply with a legal obligation to which PHPH is subject;
• The processing is necessary for the purposes of PHPH’s legitimate interests or those of any third party that receives your personal information, except where these are overridden by your interests or fundamental rights and freedoms.

The only exception to the above is the sending of direct marketing materials, which we will only do with your consent.

Who will we share your personal information with?

We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Such third parties may include cloud services
providers (such as hosting and email management), or other third parties who provide services to us. These include but are not limited to IT service providers, solicitors, auditors and any agents acting on your behalf.

When we use third party service providers, we will retain control over and we will remain fully responsible for your personal data and we will use appropriate safeguards as required by applicable law to ensure the integrity and security of your personal data when engaging such service providers.

Your personal data may be shared with and used by other PHPH companies, that may have properties that are suitable for you.

We may also share your personal information with law enforcement and regulatory agencies.

Personal information about other people that you provide to us

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and that:

• They have given their consent for their details to be passed to the relevant PHPH Group company;
• You will pass on a copy of this Privacy Policy to them.

Keeping your personal information safe

We will use technical and organisational measures to safeguard your personal information, for example:

• access to the PH Portal, MyPH is controlled by a password of your choice and your email address;
• our IT systems are protected by firewalls; regular software updates; anti-virus protections and intrusion detection systems; and
• we store your personal information on secure servers located in the UK and Europe.

While we will use all reasonable efforts to safeguard your personal information, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information
that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see “How can you contact us?” below).

Transferring your personal information abroad

We do not intend to transfer your personal information outside the EEA. If we believe a transfer of your personal information outside of the EEA will arise, we will implement contractual or other measures to comply with legal requirements
on the transfer of personal information, ensuring that there is an adequate level of protection in place.

Where you are located outside the EEA then we will transfer your personal information to the UK and Europe where our systems and servers are located. This will naturally entail your personal information being exported back out to the jurisdiction that it originated from or from where you are located (for example when we reply to your emails or we write to you).

How long will we keep your personal information for?

Your personal information will be deleted when it is no longer reasonably required for the relevant purposes and we are not legally required or otherwise permitted to continue storing such information. PHPH will, in particular, retain your personal information where required for us to assert or defend legal claims until the end of the relevant retention period or until the claims in question have been settled.

The criteria that we use to assess how long to hold your personal information for in our sales and marketing database is a combination of whether or not you have previously purchased from a PHPH Group Company and when you last interacted with us.

Where you have not purchased a property from us, if we have not had any interaction with you in five years then we will remove your information from our sales and marketing database.
Where you have purchased a property from us, your information will be retained as necessary for the performance of ongoing contractual and legal obligations will have been entered into. Further information on this will be provided at the time of purchase.

Your rights in relation to your personal information

Subject to certain legal conditions, you have the following rights in relation to the personal information that we hold about you. These are:

• The right to request a copy of the information we hold about you;
• The right to correct any mistakes in your information;
• The right to erase certain information;
• The right to request a restriction of the processing of your information;
• The right to object to certain information and automated decisions being processed;
• The right to withdraw your consent to direct marketing;
• The right to transferring your personal information in a structured file (data portability).

Should you wish to exercise any of your rights, please contact us directly (see “How can you contact us?” below) and we will be happy to assist.

Please note that we may ask for proof of your identity and address (such as a copy of your driving licence or passport – please do not send any original documents).

Additionally, you should be aware that not all of these rights are absolute and there may be circumstances in which we will not fully comply with your request because of a specified legal ground or exemption. For example, you will not be able to request that we delete all of your information if you have purchased a property from us because it will be necessary for the contract you have entered into. We will always let you know the legal basis for this.

We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your information, and for any additional copies of the personal information you request from us.

How to contact us

If you want to contact us to know more about the use of your information, ask us to correct it, or to exercise any of your rights, please contact us by post. Postal Address: PH Property Holdings Limited, Bollin House, Oakfield Road,
Cheadle Royal Business Park, Cheadle, SK8 3GX

If you wish to email us, please use enquiries@phph.co.uk. We will endeavour to send you a response as soon as possible. Your patience is much appreciated during busy periods.

Your right to lodge a complaint with the Information Commissioner’s Office

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your request in an appropriate manner. However, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.

For information on contacting the ICO please see their website at www.ico.org.uk